Please read these Terms of Service ("Terms") carefully before using the Promo Galore Shopify app ("the App," "the Service"). By installing or using the App, you agree to be bound by these Terms.
1. The Service
Promo Galore is a Shopify app that enables merchants to create and display promotional overlays (modals, banners, toasts) on their storefronts, with features including scheduling, display frequency controls, A/B testing, and analytics.
The App is designed for use with Shopify-powered online stores. You must have a valid Shopify account and agree to Shopify's Terms of Service to use the App.
2. Account and Eligibility
- You must be at least 18 years old to use the App.
- You must be the owner or authorized administrator of the Shopify store on which you install the App.
- One installation per Shopify store. Each store has its own independent account and subscription.
- You are responsible for maintaining the security of your Shopify account credentials.
3. Subscription Plans and Billing
3.1 Plans
The App offers multiple subscription tiers (Free, Starter, Growth, Pro, Premium) with different feature sets and monthly impression limits. Current pricing and features are listed in the App's admin dashboard and on the Shopify App Store listing.
3.2 Billing
Paid subscriptions are billed through Shopify's native billing system. By subscribing to a paid plan, you authorize Shopify to charge your account according to the plan you select. All prices are in USD and are charged on a monthly recurring basis.
3.3 Free Trial
Paid plans may include a free trial period. At the end of the trial, your subscription will automatically convert to the paid plan unless you cancel before the trial ends.
3.4 Cancellation and Downgrade
You may cancel or downgrade your subscription at any time through the App's admin dashboard or via Shopify's subscription management. Upon cancellation, your account will revert to the Free plan at the end of the current billing period. No partial-month refunds are issued.
3.5 Plan Limits
Each plan has a monthly impression limit. Impressions are counted each time a promotional overlay is displayed to a storefront visitor. If your store exceeds your plan's impression limit in a given month, promos will continue to display but excess impressions may be throttled or paused at our discretion. We will not charge overage fees without advance notice.
4. Acceptable Use
You agree to use the App only for lawful purposes and in accordance with these Terms. You must not use the App to:
- Create promotional content that is false, misleading, or deceptive to consumers
- Display content that violates any applicable law, regulation, or Shopify's Acceptable Use Policy
- Display content that is defamatory, obscene, harassing, or infringes any third-party rights
- Attempt to circumvent plan limits or abuse the analytics system (e.g., artificially inflating impression or click counts)
- Reverse engineer, decompile, or attempt to extract the source code of the App
- Use the App in any way that could damage, disable, or impair the App's infrastructure or other users' experience
5. Promo Content
You are solely responsible for all content you create and display through the App, including promotional text, images, links, and offers. You represent and warrant that:
- You have all necessary rights to use any content you upload or link to
- Your promotional content complies with all applicable advertising laws and regulations
- Your promotions are accurate and not misleading to consumers
- Any discount or offer displayed is genuine and will be honored as shown
We reserve the right to suspend or terminate access to the App if we determine, in our sole discretion, that your content violates these Terms or applicable law.
6. Intellectual Property
The App and all its components, features, and content (excluding your promo content) are owned by us and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the App beyond the limited right to use it as described herein.
You retain all rights to the promo content you create. By using the App, you grant us a limited, non-exclusive license to store and serve your promo content for the purpose of operating the Service.
7. Privacy
Our collection and use of information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the data practices described in the Privacy Policy.
8. Third-Party Services
The App integrates with Shopify and is hosted on Railway. Your use of those services is governed by their respective terms and policies. We are not responsible for the availability, accuracy, or practices of third-party services.
9. Uptime and Support
We aim for high availability but do not guarantee any specific uptime percentage. The App is provided "as is" without SLA guarantees on the Free plan. We provide best-effort email support for all tiers and prioritized support for Pro and Premium subscribers.
Scheduled maintenance will be performed during low-traffic hours where possible.
10. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless Promo Galore and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the App; (b) your violation of these Terms; (c) your promo content; or (d) your violation of any applicable law or third-party rights.
13. Termination
Either party may terminate this agreement at any time. You may terminate by uninstalling the App from your Shopify store. We may suspend or terminate your access at any time if we believe you have violated these Terms, with or without prior notice.
Upon termination, your right to use the App ceases immediately. We will delete your store data as described in our Privacy Policy.
14. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by email or in-app notification. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or the App shall be resolved through binding arbitration, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
16. Contact
Questions about these Terms? Contact us at:
- Email: shoptilyoudrop@gmail.com